Privacy Policy | Hayati Pro Meta description

Hayati Pro is the data controller for personal data collected on hayatipro.co.uk. Hayati Pro processes that data under UK GDPR and the Data Protection Act 2018. This policy explains what data Hayati Pro collects, why, and your rights over it.

Last updated: [DATE]

Controller details:

Registered name: HRM Trade LTD
Address: HRM Trade LTD, Unit 3s, Frank Street, PR1 1PB, Preston
Data contact: [DATA / PRIVACY EMAIL]
ICO registration: [ICO REGISTRATION NUMBER]

What data Hayati Pro collects

Hayati Pro collects four categories of personal data:

Identity data: name, billing name and date of birth for age checks.
Contact data: email, phone, billing address and delivery address.
Order data: purchase history, payment confirmation and order numbers.
Technical data: IP address, device type, browser and cookie identifiers.

Hayati Pro does not store full card numbers. The payment processor handles card data.

How Hayati Pro collects your data

Hayati Pro collects data in three ways:

Direct entry: data you type at checkout, account sign-up or contact.
Automated tracking: cookies and analytics that log site activity.
Third parties: payment and delivery partners that confirm your order.

Why Hayati Pro uses your data

Hayati Pro processes data on 4 lawful bases:

Contract: to process, deliver and support your Hayati order.
Legal obligation: to verify you are 18+ and keep tax records.
Legitimate interests: to prevent fraud and secure the site.
Consent: to send marketing emails and set non-essential cookies.

Who Hayati Pro shares your data with

Hayati Pro shares data with service providers that run the store:

Payment processors: to take and confirm card payment.
Delivery couriers: to ship and track your parcel.
Email platform: to send order and marketing messages.
Analytics providers: to measure site performance.

Hayati Pro does not sell personal data.

How long Hayati Pro keeps your data

Hayati Pro keeps personal data only as long as each purpose needs. Order and tax records stay for 6 years to meet UK tax law. Marketing data stays until you unsubscribe.

Marketing preferences

Hayati Pro sends marketing emails only with your consent. Unsubscribe through the link in any email, or update preferences in your account. Withdrawing consent stops marketing without affecting order messages.

Cookies

Hayati Pro uses cookies to run the store and measure traffic. Manage cookie choices through the banner or your browser.

Your data protection rights

UK GDPR gives you eight data rights:

Information: know what data Hayati Pro holds and why.
Access: request a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Erasure: ask Hayati Pro to delete your data.
Restriction: limit how Hayati Pro uses your data.
Portability: receive your data in a transferable format.
Objection: object to processing based on legitimate interests.
Automated decisions: request human review of profiling.

How to make a data request

Make a data request in three steps:

Email [DATA / PRIVACY EMAIL] with your request and order number.
Confirm your identity when Hayati Pro asks.
Receive a response within one month.

Complaints

Complain to Hayati Pro first through [DATA / PRIVACY EMAIL]. Unresolved complaints go to the Information Commissioner's Office at ico.org.uk. The ICO regulates data protection in the UK.