Delivery & Shipping | Hayati Pro UK

Hayati Pro ships every UK order tracked, with next-day delivery available. Orders placed before 19:30 on weekdays and 17:00 at weekends dispatch the same day. Free UK mainland delivery applies on every order over £40.

UK delivery options at a glance

Hayati Pro partners with DPD and DHL for tracked UK delivery. Rates and speeds vary by postcode area.

Area Speed Cost Free delivery
Mainland UK Next working day £3.99 Free on orders over £40
Remote postcodes: AB, FK, HS, IV, KA, KW, PA, PH, PO 30–41, TR 21–25, ZE 48 hours £3.99 Free on orders over £40
Northern Ireland (BT) 48 hours £6.00 £4.00 on orders over £60
Guernsey (GY) and Isle of Man (IM) 48 hours £3.99 Not available

Delivery times are estimates. Peak periods and courier delays can extend them by a working day or more.

When Hayati Pro dispatches your order

Hayati Pro dispatches orders before 19:30 UK time on weekdays and before 17:00 at weekends. Orders placed after the cut-off ship the next working day.

Dispatch depends on payment clearing and age verification passing. An order flagged for further checks may ship the following working day.

Free UK delivery

Hayati Pro ships free on every UK mainland order over £40. The free rate applies automatically at checkout once the basket passes the threshold.

Two exceptions apply: Northern Ireland orders qualify for the £4.00 rate on baskets over £60, and Guernsey and Isle of Man orders do not qualify for free delivery.

How to track a Hayati Pro order

Every dispatched order receives a tracking link by email. Follow the link to see the live courier status for your parcel.

Track a Hayati Pro order in three steps:

  1. Open the tracking email sent after dispatch.
  2. Click the DPD or DHL tracking link inside.
  3. View the live courier status and estimated delivery window.

Discreet packaging

Hayati Pro ships every order in plain, unbranded packaging. The outer label carries no vape or nicotine wording. Discreet packaging protects buyer privacy on delivery.

Age verification on delivery

UK law prohibits the sale of vape products and nicotine pouches to anyone under 18. Hayati Pro checks age at checkout, and the courier can request ID on delivery.

Full detail sits on the age verification policy.

What if something goes wrong with delivery?

Contact Hayati Pro if an order arrives late, damaged or incomplete. Report the issue with the order number as soon as possible so the team can raise it with DPD or DHL.

For returns and refunds, see the returns and refunds policy.